The position has four clear purposes:

• Liaising with the Sales Team, Customer Service Manager and Purchasers to arrange Home Demonstrations, Welcome Parties, Settling in Visits etc
• Dealing with Purchasers from handover through to the end of the 2-year warranty and beyond in a polite and professional manner
• Effectively liaise with management, subcontractors, and suppliers to ensure defects are closed out as quickly as possible
• Liaising with the Sales Team regarding legal completions and key handovers

Skills

• Strong communication skills at all levels
• Organisation, planning and prioritising skills
• Ability to analyse data & relay information
• Ability to identify defects and action accordingly
• Resilient, able to work under pressure and to deadlines
• Understand the importance of building relationships and collaborative working